REFUND POLICY: Hullaballoo Sales Inc. Refund Policy is outlined by the following sections of our Terms & Agreements. For a more detailed and complete definition please read the Terms & Agreements page in full.
PAYMENT: Payment shall be made on all orders as follows: Customer must make a non-refundable 40% deposit on the price of each Custom Product. For Products not in stock, a deposit of 30% of the Product price must be paid to reserve production space on the production schedule. Orders placed without a deposit will not be started until a security deposit has been received and this Contract has been signed by the Customer. If a deposit is not received within seven (7) days of an order, the order may be cancelled. The estimated shipping date listed on the Invoice is based on the date the deposit is received. For each day a deposit has not been received an additional day may be added to the estimated shipping date. Final payment must be received, and funds cleared and verified by HB, at least two (2) days prior to shipment of an order, unless special arrangements have been made with HB. If final payment is not received within three weeks from the date a Product is ready for shipping, the Customer will forfeit their deposit and the Products may be resold to others. All funds for payment must be in U.S. dollars with a cashier's check, money order, wire transfer, or credit card.
CANCELLATION: Customer may cancel his/her order, in whole or in part, upon written notice to HB within 48 hours from the Effective Date, in which case Customer will only be liable for the payment of applicable credit card fees incurred by HB in connection with the order. Orders canceled after 48 hours may be subject to, at HB’s discretion, forfeiture of the Customer's deposit if: production has started; materials have been ordered; or Product has been reserved for Customer causing HB a loss of potential business.
RETURN POLICY: For any Product purchased from HB and returned for reasons unrelated to a warranty claim, a restocking fee of twenty-five percent (25%) of the price of the Products(s) returned will be paid by Customer. Customer will be responsible for charges for the shipping of the Product(s) returned. The Product(s) must be in an unused condition when returned. Customer will pay for any necessary repairs required to bring the Product(s) to a like-new condition. HB WILL NOT ACCEPT RETURNS FOR ANY CUSTOM MANUFACTURED PRODUCTS, including custom designs, custom ordered colors, or custom artwork not standard on the product(s) manufactured by HB.